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Privacy Policy

1

Introduction

Mindefy Technologies Private Limited (“Mindefy”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, and safeguarding of information when you visit our website, use our mobile applications (including YourHour), or engage with our professional services.

  • We operate under the principles of Privacy by Design and Data Minimization, ensuring we only collect what is strictly necessary to provide our services.
2

Scope & Global Compliance

This policy applies to all global users and business partners. We comply with:

  • Digital Personal Data Protection (DPDP) Act, 2023 (India).
  • General Data Protection Regulation (GDPR) (EU/UK).
  • California Consumer Privacy Act (CCPA).
  • For the purposes of these laws, Mindefy acts as the Data Fiduciary (India) or Data Controller (EU).
3

Information We Collect

3.1

Website & Business Data

When you contact us for services, we may collect:

  • Identity & Contact: Name, email, phone number, and company details.
  • Technical Data: IP address, browser type, and usage analytics via cookies to improve website performance.
3.2

YourHour Application Data (Privacy-First)

YourHour is designed with a Zero-Cloud-Storage architecture for behavioral data:

  • Usage Stats: Screen time, app launches, and unlock counts are processed and stored locally on your device.
  • No Transmission: We do NOT upload your specific app usage patterns to our servers.
  • Aggregated Analytics: We may collect anonymized, aggregated technical data (device model, OS version, crash logs) to improve app stability.
4

Specific Permissions & Prominent Disclosure

To deliver digital wellbeing features, YourHour requires specific permissions. We confirm that:

  • Accessibility Service API: Used exclusively to detect when a "Blocked App" is in the foreground to provide a usage timer or overlay. We do NOT monitor keystrokes, read private messages, or collect any personal data via this API.
  • Usage Access: Required to calculate daily phone usage and addiction levels.
  • Overlay Permission: Required to display the "Floating Timer" over other apps.
5

Lawful Basis for Processing

We process data only when:

  • We have your Explicit Consent.
  • It is necessary to perform a Contract (e.g., providing a service you requested).
  • It is necessary for Legitimate Interests (e.g., preventing fraud or improving app security).
6

Data Sharing & Third Parties

No Sale of Data: We never sell your personal information.

  • Service Providers: We use trusted partners like Google Analytics for Firebase (for crash reports) and Google AdMob (for ads). These partners may collect device identifiers (AD_ID) governed by their own privacy policies.
7

Data Security & Retention

Security: We use industry-standard encryption and secure server infrastructure.

  • Retention: Business inquiry data is kept for as long as needed to fulfill the service. YourHour data stays on your device and is permanently erased when you uninstall the app.
8

Your Rights (Data Principal Rights)

Under the DPDP Act and GDPR, you have the right to:

  • Right to Correction/Erasure: Update or delete your personal data.
  • Right to Withdraw Consent: Revoke permissions at any time via device settings.
  • Right to Grievance Redressal: Contact our Grievance Officer regarding any privacy concerns.
  • Right to Nominate: (India) Nominate an individual to exercise your rights in the event of death or incapacity.
10

Children’s Privacy

In compliance with the DPDP Act (India), we do not knowingly process personal data of children under 18 years without verifiable parental consent. Our services are directed at a general audience.

11

Contact & Grievance Redressal

For complaints, data access requests, or privacy concerns, please contact our designated Grievance Officer:

  • Grievance Officer: Rahul Purswani
  • Mindefy Technologies Pvt. Ltd. 201, Atulya IT Park, Khandwa Road, Indore – 452001, Madhya Pradesh, India
  • Email: rahul@mindefy.tech
12

Policy Updates

We may update this policy periodically. The "Last Updated" date at the top will reflect the most recent changes.

Let's Get In Touch

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